Diba Norozi; Shaghayegh Vahdat; Somayeh Hesam
Abstract
Introduction: A green hospital is established to increase competitiveness, productivity, and cost savings to save resources and energy. This study is performed to identify and classify factors determining a green hospital.Methods: The five-step guideline of the University of York, York, England, for ...
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Introduction: A green hospital is established to increase competitiveness, productivity, and cost savings to save resources and energy. This study is performed to identify and classify factors determining a green hospital.Methods: The five-step guideline of the University of York, York, England, for conducting systematic scoping reviews of the field of study was employed in this study. Searching for foreign and domestic scientific databases in both English and Persian, with a time limit from 2015 to 2019 was performed using keywords including criteria, dimensions, components, and approaches to green or eco-friendly hospitals. Finally, this study was carried out by reviewing 25 articles published in Iran and abroad in the field of green hospital which were selected out of 10493 articles.Results: Green criteria were identified in 15 dimensions and five environmental, economic, social, health, and novelty categories. The data collection indicated the method for collecting data and the data interpretation addressed analyzing and processing the data collected.Conclusion: In this study, different criteria for a green hospital deployment pattern in five environmental, economic, social, health, and innovation categories were obtained. Green hospital standards are a good model for establishing an environmentally sound health care.
Pouran Raeissi; Amir Nasiripour; Somaye Hesam
Volume 6, Issue 2 , September 2009
Abstract
Introduction: Today the issue of quality improvement in health care organizations has become more important than before, but the effectiveness of various quality management models remains questionable. The purpose of the present study was to evaluate the performance of the Total Quality Management model ...
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Introduction: Today the issue of quality improvement in health care organizations has become more important than before, but the effectiveness of various quality management models remains questionable. The purpose of the present study was to evaluate the performance of the Total Quality Management model (ISO 9001: 2000) implemented in Social Security Organizations' hospitals in Tehran province. Methods: This was a descriptive and cross-sectional study implementing applied manner. Data were collected in brain storming committee of quality managers and experts and were analyzed with inferential statistics. Results: After implementation of ISO 9001: 2000 standards in the investigated hospitals, the rate of improvement on human resource affairs, customer satisfaction, important administrative activities, and relationship with suppliers, finance, and marketing processes were as follows: 61.24%, 60.41%, 57.91%, 50.31%, and 45.8% respectively. The average rate of improvement for all of the hospitals together over the five stated dimensions was 55.13%. Conclusion: Implementation of ISO 9001: 2000 standards promoted a lot of the organizational processes in the investigated hospitals. However, the rate of success is far from the ideal level and it is highly recommended that the investigated hospitals put more time and attention on continues improvement of the processes in their organizations specially on the financing and marketing procedures and relationship with suppliers companies.Keywords: Total Quality Management; Social Security; Hospitals.
