Health Information management
mohammad reza ahmadi varzaneh; ali rashidpour; Hamid Reza Peikari; amir reza naghsh
Abstract
Introduction: Mobile value-added services in health encompass all services beyond voice calls and their implementation carries many benefits. The aim of the present study is to rank the factors related to mobile value-added services in the health sector.Research Method: This research is of the applied ...
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Introduction: Mobile value-added services in health encompass all services beyond voice calls and their implementation carries many benefits. The aim of the present study is to rank the factors related to mobile value-added services in the health sector.Research Method: This research is of the applied and descriptive-cross-sectional type with the statistical population of all information technology experts in the Social Security Organization of Tehran province, including 84 people. The measurement tool, with 64 items in 18 components, and its reliability was obtained with Cronbach’s alpha of 0.916. The validity of the questionnaire was confirmed by 5 experts. For data analysis, confirmatory factor analysis method and SmartPLS software were used. For ranking related factors, a pairwise comparison questionnaire was designed and made available to 15 specialized experts and their opinions were calculated and ranked using Expert choice software.Findings: The indices and coefficients obtained from the model of implementing mobile value-added services in the health sector have sufficient validity. The themes of effects and outcomes with a weight of 0.558, user understanding with a weight of 0.165, reliability with a weight of 0.115, mentality and expectations with a weight of 0.071, effective environmental conditions with a weight of 0.054, technology development with a weight of 0.037 have the most impact on the implementation of mobile value-added services in the health sector.Conclusion: Organizations providing health services can implement by considering effective factors such as effects and consequences for using these services and other factors based on priority, in order to improve the acceptance rate, in order to improve processes and increase satisfaction
Sayed Masoud Shajari Pour Mosavi
Abstract
Introduction: This study has researched revenue cycle in emergency department (ED) of Kashani educational hospital in Isfahan in 2009 (1388). In revenue cycle, the point which has not added value was measured in IS MAP by research team, that composed of the own personnel with different level of skills ...
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Introduction: This study has researched revenue cycle in emergency department (ED) of Kashani educational hospital in Isfahan in 2009 (1388). In revenue cycle, the point which has not added value was measured in IS MAP by research team, that composed of the own personnel with different level of skills and knowledge. In the next phase of research, the team designed SHOULD MAP and COULD MAP with study of added value in sub process and points in IS MAP. The goal of the study was identification, measurement, and improvement of ED IS MAP and converted to SHOULD or COULD MAP. Methods: This study was a qualitative study in type of action research and performed by the recommended 8th phase methodology of HFMA (Heath Care Financial Management Association) for improvement revenue cycle of ED process. Results: The result of this study composed of 8 goals which have described the details in the final report. It was included of determining: ED flowchart, ED flow diagram, ED process analysis, ED cost centers, ED revenue centers, centers which need to improve, methods which decrease cost, methods which increase revenue. Conclusion: This study had the effect on quality care in ED for achievement to Do it right, DO right things every time. Keywords: Emergencies; Income; Added Value; Hospitals
