نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار، انفورماتیک پزشکی، دانشکده‌ی مدیریت و اطلاع‌رسانی پزشکی، دانشگاه علوم پزشکی ایران، تهران، ایران

2 استادیار، انفورماتیک پزشکی، گروه مدیریت اطلاعات سلامت، دانشکده‌ی مدیریت و اطلاع‌رسانی پزشکی، دانشگاه علوم پزشکی تهران، تهران، ایران

3 کارشناس ارشد، مدارک پزشکی، دانشکده‌ی مدیریت و اطلاع‌رسانی پزشکی، دانشگاه علوم پزشکی تهران، تهران، ایران

چکیده

مقدمه: اگرچه پرستاران از جمله کاربران اصلی سیستم اطلاعات بیمارستانی به حساب می‌آیند، همچنان مواردی از مقاومت آنها در به‌کارگیری فن‌آوری اطلاعات دیده می‌شود. در این پژوهش، میزان رضایت پرستاران و انتظارات آنان از سیستم اطلاعات بیمارستانی در دو مرکز آموزشی درمانی فیروزگر و امام خمینی تهران مقایسه شد. روش بررسی: این پژوهش از نوع کاربردی بود که به روش تحلیلی در سال 1390 انجام شد. جامعه‌ی پژوهش را پرستاران شاغل در دو مرکز آموزشی درمانی فیروزگر و امام خمینی تهران تشکیل داد که از بین آنها 267 نفر به عنوان نمونه انتخاب شدند. داده‌ها با استفاده از دو پرسشنامه گردآوری گردید که روایی پرسشنامه‌‌ها براساس روش اعتبار محتوا و پایایی آنها از طریق محاسبه‌ی ضریب همبستگی Cronbach Alpha تایید شد. داده‌ها با استفاده از آمار توصیفی و آزمون فرضیه‌ی t-test تحلیل شدند. یافته‌ها: براساس یافته‌ها انتظارات اکثریت پرستاران در بیمارستان فیروزگر(6/92 درصد، 88n=) و در بیمارستان امام خمینی (2/89 درصد،74n=) برآورده نشده بود. همچنین یافته‌ها وجود ارتباط معنی‌دار بین برآورده شدن انتظارات پرستاران و برداشت ذهنی آنها از مفید بودن سیستم اطلاعات بیمارستانی (001/0P<)، بین برآورده شدن انتظارات پرستاران و رضایت آنها از سیستم (001/0P<) و بین برداشت ذهنی پرستاران از مفید بودن سیستم اطلاعات بیمارستانی و رضایت آنها از سیستم  (001/0P<) را نشان داد. نتیجه‌گیری: از آنجا که انتظارات پرستاران در بسیاری از حوزه‌ها برآورده نشده بود، به نظر می‌رسد که فرایندهای پرستاری و نیازهای اطلاعاتی پرستاران باید بیشتر مورد توجه قرار گیرند. همچنین مشارکت آنها در طراحی و توسعه‌ی سیستم‌های اطلاعات بیمارستانی ضروری به‌نظر می‌رسد. واژه‌های کلیدی: سیستم‌های اطلاعات بیمارستانی؛ ارزیابی؛ پرستاران

کلیدواژه‌ها

عنوان مقاله [English]

Comparison of Nurses’ Satisfaction with, and Expectations of, Hospital Information Systems in Two Selected Teaching Hospitals

نویسندگان [English]

  • Haleh Ayatollahi 1
  • Mostafa Langarizadeh 2
  • Habib Chenani 3

1 Assistant Professor of Medical informatics. Department of Health Information Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran

2 Assistant Professor of Medical informatics. Department of Health Information Management, School of Health Management and Information Sciences, Tehran University of Medical Sciences, Tehran, Iran

3 M.Sc. in Medical Records Education. Department of Health Information Technology, School of Health Management and Information Sciences, Tehran University of Medical Sciences, Tehran, Iran

چکیده [English]

Introduction: Although nurses are among the main users of hospital information systems, sometimes their resistant to using information technology are reported. The main objective of this study was to compare nurses’ satisfaction with, and expectations of, hospital information systems in Firoozgar and Imam Khomeini teaching hospitals. Methods: This was an applied research study. The study population was nurses worked in Firoozgar and Imam Khomeini teaching hospitals. The study sample was 267 nurses. Data were collected using two questionnaires. Content validity and coefficient Cronbach Alpha were used to check the validity and the reliability of the questionnaires. Data were analyzed using descriptive and inferential statistics (t-test). Results: The results of the study showed that most of the nurses’ expectations of the system were not met in Firoozgar (n=88, %92.6) and Imam Khomeini (n=74, %89.2) teaching hospitals. Also, the results showed that there was a significant relationship between the nurses’ expectations confirmation and the perceived system usefulness (P<0/001), between the nurses’ expectations confirmation and their satisfaction with the systems (P<0/001), and between the perceived system usefulness and nurses' satisfaction with the systems (P<0/001). Conclusion: The findings of the study suggested that the nurses’ expectations of hospital information systems were not met in most areas. It seems that more attention should be paid to the nursing processes and nurses’ information needs. Moreover, it is necessary to involve nurses in the process of designing and developing hospital information systems. Key words:  Hospital Information Systems; Evaluation; Nurses

کلیدواژه‌ها [English]

  • Hospital Information Systems
  • Evaluation
  • Nurses
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