Health Information management
skandar shirazi
Abstract
Introduction: The purpose of the present study is to identify the compensation strategies for dealing with the covid-19 pandemic among the medical staff.Research method: The research method is exploratory in terms of mixed type and has been done in two parts, qualitative and quantitative. In the qualitative ...
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Introduction: The purpose of the present study is to identify the compensation strategies for dealing with the covid-19 pandemic among the medical staff.Research method: The research method is exploratory in terms of mixed type and has been done in two parts, qualitative and quantitative. In the qualitative part, through thematic analysis method and using semi-structured interviews with 19 experts who were selected through purposive sampling, policies affecting the management structure of medical centers were identified and categorized. The data of this section were categorized and analyzed using the open, central and selective three-stage coding method. In order to comment on each of the obtained dimensions and rank them, at this stage, the obtained data were tested using the analysis hierarchy process (AHP) using the geometric mean method.Findings: During this research, 179 sub-themes were categorized in the form of 43 main themes and 8 categories based on the results of calculating the final weight of the special vector, the categories of welfare services with a coefficient of 0.172, human resources policies with a coefficient of 0.152 and motivational solutions with a coefficient of 0.148 They ranked first to third respectively, followed by behavioral measures with a coefficient of 0.120, management solutions with a coefficient of 0.108, organizational solutions with a coefficient of 0.107, open communication with a coefficient of 0.103 and social support of the organization with a coefficient of 0.091 respectively. were rankedConclusion: The results of the hierarchical analysis test and calculating the geometric mean of indicators show that the main themes of democratic management styles, increasing the level of motivation of the treatment staff, implementing fun programs for members and their families, increasing financial support, in Prioritizing the physical health of the treatment staff, increasing the welfare services for the treatment staff, implementing support pol
Milad Shafii; Roholah Asqari; Mohammad Kazem Rahimi; Mohammad Ranjbar; Farzan Madadizadeh; Fatemeh Jafarian
Abstract
Introduction: Today, the medical tourism market has been raised as one of the revenue industries in the world. In the tourism industry, factors have a direct and important impact on boom and expansion that causes some countries to become a medical tourism pole. This study aimed at prioritizing factors ...
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Introduction: Today, the medical tourism market has been raised as one of the revenue industries in the world. In the tourism industry, factors have a direct and important impact on boom and expansion that causes some countries to become a medical tourism pole. This study aimed at prioritizing factors related to the absorption of medical tourists in Yazd City, Iran.Methods: In the first step, using the keywords such as "medical tourism, effective factors and absorption factors", Web of Science, PubMed, Scopus, ScienceDirect, Google Scholar, Scientific Information Database (SID), Magiran, Medlib, Civilica, and Irandoc were reviewed, and related factors with the absorption of tourists were extracted; and in the second stage, using the hierarchical analysis model, by the research community consisting medical tourists and experts in this area, these factors were prioritized.Results: Factors were identified in the two themes, seven subthemes, and 27 items; among them, the subtheme of the quality of health services, and item of the quality of the treatment staff had the most importance and priority from the viewpoint of medical tourists and experts in this area.Conclusion: One of the ways to increase tourists attracting and influencing tourists to choose Iran as a destination country, is to increase the quality of services, especially medical services, along with reducing costs, and making them competitive.
Soheil Asghari; Seyed Abbas Yazdanfar; Sanaz Litkouhi
Abstract
Introduction: New concepts in the field of planning for healthcare centers are noteworthy. One type of healthcare centers which was brought up and emphasized in terms of efficiency in recent years are micro-hospitals. Considering the ability of micro-hospitals to provide effective availability of healthcare ...
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Introduction: New concepts in the field of planning for healthcare centers are noteworthy. One type of healthcare centers which was brought up and emphasized in terms of efficiency in recent years are micro-hospitals. Considering the ability of micro-hospitals to provide effective availability of healthcare services, elicitation and prioritization of key factors in establishing of these healthcare centers in Iran seems necessary.Methods: In this library-descriptive study, the population consisted of 16 experts in hospital planning and design who were selected purposefully. After reviewing 53 resources and conducting library studies related to the micro-hospitals to compare them with the current healthcare centers in Iran, the key factors in establishing micro-hospitals were selected and prioritized in an analytic hierarchy process (AHP) by the population.Results: The two factors of “easy access for users and increasing the job efficiency of healthcare staff (due to the low number of patients)” were the factors the highest importance.Conclusion: It was found that easy access, possibility of attracting patients on a local scale, and higher speed with job efficiency of employees, as well as lower construction costs (due to the small scale of the complex), were the factors with the highest priorities among the key factors. Accordingly, it seems that this idea can be a proper solution to promote the healthcare service level in Iran.
Mohammad Naghizadeh; Mahsima Kazemi-Movahed; Samaneh Sabaghian; Sohrab Aghazadeh
Volume 13, Issue 2 , April 2016, , Pages 84-89
Abstract
Introduction: Despite the great importance of comprehensive evaluation of mobile health services, as a part of novel health services, most researches have only focused on the evaluation of the technical aspects and have neglected other aspects of these services. The main objective of this study ...
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Introduction: Despite the great importance of comprehensive evaluation of mobile health services, as a part of novel health services, most researches have only focused on the evaluation of the technical aspects and have neglected other aspects of these services. The main objective of this study was the identification and prioritization of the indicators and dimensions of mobile health systems’ quality by considering all critical aspects including technical, information, and interactive dimensions. Methods: This applied and descriptive study was conducted through survey method. A questionnaire was used to collect data the validity of which was confirmed by academic experts. The statistical population of the study included experts of health services quality evaluation with emphasis on mobile health with more than 3 years of experience in this field. Using judgmental sampling (non-probability purposive sampling), 28 subjects were selected and questionnaires were distributed among them. The content validity of the scale was confirmed by experts and its reliability was approved through calculation of inconsistency rate for all pairwise comparison matrixes (less than 0.1). The collected data were analyzed using the analytic hierarchy process in Expert Choice Software. Results: The interaction quality dimension was the most important among the dimensions of quality assessment of mobile health services. In addition, the indicators of privacy, effectiveness, safety, real-time performance, accountability, after-sales service, and patient-centered services were respectively, the most important quality indicators. Conclusion: It is necessary to study mobile health services in the context of other health services and not just simply as software. The success of a mobile health system is based, first, on the quality of general health service indicators such as accountability, patient-centered services, and privacy, and then, on the quality of software system indicators. Therefore, it is necessary for all stakeholders to be involved in the process of designing a mobile health service in order to improve the chances of success.
Fatemeh Abooee; SeyedHabibollah Mirghafoori; Khatereh Khanjankhani; Milad Shafie
Volume 12, Issue 5 , October 2015, , Pages 647-658
Abstract
Introduction: The significance of hospitals as part of an impact on the healthcare system on anyone not wearing. In addition to providing quality service to enhance the likelihood of successful treatment creates a distinction between provider organizations and enhances are the competitiveness of the ...
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Introduction: The significance of hospitals as part of an impact on the healthcare system on anyone not wearing. In addition to providing quality service to enhance the likelihood of successful treatment creates a distinction between provider organizations and enhances are the competitiveness of the organizations. This study attempted to measure the quality Afshar Mohammad Sadiq of hospital care using Fuzzy TOPSIS and Fuzzy AHP.Methods: This is a cross-sectional analytical study was conducted in the second half 92 .The sample group of selected experts and patients in the Afshar Hospital Yazd in the fall. First, a literature review of research on service quality dimensions were identified from the hospital. After refining the dimensions, using a form of paired comparisons of experts (including the Chairman and teaching hospitals, nurses, technical staff of hospitals, health care management professors and faculty Medical Sciences and Health Services, Yazd martyr) surveys were performed and the coefficients of each of the dimensions of the analytic hierarchy process in fuzzy environment (the software Expert Choice) was calculated. Third, using questionnaires (reliability, validity and approved by relevant experts Cronbach's alphaof .92) based on a Likert - Elect of the patients admitted to hospital departments (cardiology, orthopedics, gynecology, and surgical) of 100 participants were randomly sampled using fuzzy TOPSIS (software TOPSIS) was ranked sectors mentioned.Results: Dimensions of responsiveness, assurance, security, tangibles, health communication and customer orientation as aspects affecting the quality of the hospitals were identified using the FAHP safety factor of greatest significance and importance had the lowest coefficient of tangibles (0.25406 in contrast, 0.88306 ). Also analyzed the data using FTOPSIS, cardiac and surgical wards of the highest and lowest ci (One option is to calculate the relative closeness to the ideal solution) achieved (33.457in contrast. 0.770).Conclusion: The results of this method showed that the highest priority to security experts, among other aspects affecting the quality of service. Also part of the heart disease, urology, gynecology and surgery are the first place to fourth in the provision of services.
Maryam Parsaeian
Volume 11, Issue 2 , July 2014, , Pages 177-189
Abstract
Introduction: Measuring the service quality in organizations is the necessary background for planning to improve the quality of their services. Quality services in the medical libraries has the fundamental role in achieving to community goals in the field of public health.The present study is done with ...
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Introduction: Measuring the service quality in organizations is the necessary background for planning to improve the quality of their services. Quality services in the medical libraries has the fundamental role in achieving to community goals in the field of public health.The present study is done with the aim of gap analysis and ranking of service quality dimensions and also ranking of Medical Science Libraries of Shahid Sadooghi University.Method: This research was a survey study and its population was included 3339 people of Shahid Sadooghi University of medical science library users in the second half of 1391, that the number of 379 users have been selected by means of sampling method. Sample size was determined by Morgan table. Data were collected by libqual questionnaire; also 10 questionnaires that each included four “matrix of paired comparisons” was distributed among 10 library specialists. Formal validity of questionnaire was confirmed by thenumber ofnational and international professors and experts .the reliability of “ libqual” questionnaire and "Matrix of paired comparisons” questionnaire was confirmed by calculating “Cronbach’s alpha coefficient” for each dimensions of library service above 70 percentand “ rate incompatibility” less than 1/., respectively. Analysis of data obtained from libqual questionnaire is done by means of spss software in both descriptive statistics (percent of average and standard deviation) and inferential statistics (Friedman test); also analysis of data obtained from "Matrix of paired comparisons" is done by means of expert choice software. Results: data obtained from the “Libqual questionnaire” indicated that the libraries in all aspects related to "impact service" dimension can meet the minimum expectations of users that show their librarians have been modestly successful from the human dimension of service performance, while in some aspects related to dimensions “information access " and " library as a place" cannot meet minimum expectations of users. While none of the libraries surveyed cannot provide the ideal service for users.Also data obtained from the “matrix of paired comparisons" indicated that according to the experts, the “impact service” dimension and medicine – pharmacology library had the topmost rank among the service quality dimensions and libraries, respectively. Conclusion: as the library and information science experts believe that the impact service dimension is the most important dimension in the relation of improving the quality of library services, medical librarians indicated that they have been modestly successful from the point of user servicing and can meet the minimum expectations of users in comparison with the other dimensions.Keywords: Library Services; Service Quality; Libraries, Medical; Analytical Hierarchy
BaratAli Khakpoor; Hossein Purghayoomi; Mohammad Ghanbari
Volume 11, Issue 2 , July 2014, , Pages 221-233
Abstract
Introduction: the establishment of each urban element in special spatial-physical position of the urban level is subject to specific principles, rules and mechanisms, in that if observed, it will be led to the functional success and effectiveness of that element in that specific location.The main goal ...
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Introduction: the establishment of each urban element in special spatial-physical position of the urban level is subject to specific principles, rules and mechanisms, in that if observed, it will be led to the functional success and effectiveness of that element in that specific location.The main goal of this research is to investigate how the health-therapeutic centers in Nourabad city are spatially distributed and the positioning of health-therapeutic centers in Nourabad of Fars province. Methods: the research method in this study is a combination of documentary and descriptive-analytical methods which the appropriate locationshas been specified for building new health-therapeutic centers as well as the best and nearest route to the hospital using GIS software and index overlay model, Analytical Hierarchy Process (AHP) and network analysis model in Nourabad in 2013. Results: studying the health-therapeutic centers in Nourabad city shows that this center is in an unsatisfactory condition in terms of the number and distance of availability and the best locations for the construction of health-therapeutic centers was determined using the criteria of slope, population density, distance from existing health-therapeutic centers, green space, firefighter, communication network, the type of land use and finally the incorporation of these information layers. Conclusion: after reviewing suitable sites for the construction of health-therapeutic centers and its adjustment with ground realities, multiple locations for constructing hospitals and new health centers for this city have been suggested. In addition, the best and nearest route for the health centers and hospitals in different parts of the city for faster and better access of the citizens to these centers was determined using network analysis in GIS software. Also, the results of this study show the effectiveness of Geographic Positioning System (GIS) in urban planning, especially in locating health-therapeutic centers. Keywords: Geographic Information Systems; Analytical Hierarchy; Community Health Centers.
Hamed Tasdighi; Sayed Abloghasem Alavi; Abdolah Hadi
Volume 8, Issue 8 , January 2012, , Pages 1146-1155
Abstract
Introduction: In today's world, survival of any organization depends on its competitiveness and suitable decisions against environmental changes. One of the effective methods in organizations is to use performance evaluation systems to determine weak points to be improved and strengths to be reinforced. ...
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Introduction: In today's world, survival of any organization depends on its competitiveness and suitable decisions against environmental changes. One of the effective methods in organizations is to use performance evaluation systems to determine weak points to be improved and strengths to be reinforced. Performance evaluation and management not only help organizations to increase competitiveness, but also play an important role in determination and implementation of strategies. This research tried to present a performance evaluation model for service organizations. Methods: This was an applied descriptive case study on the Medical Services Insurance Organization in the province of Isfahan, Iran, during 2009-2010. A questionnaire whose validity and reliability were confirmed by the opinions of experts and a Cronbach's alpha of 0.71, respectively, was used to collect data. First, related books and articles were reviewed to determine index characteristics. Four University professors were then asked and the results were analyzed by TOPSIS technique to identify key properties in selecting indices. A questionnaire was then used to determine key performance indices. Afterwards, the indices were weighted using a different questionnaire. Finally, the collected information was ranked by numerical taxonomy technique. Results: The key performances indices were identified as cost management, income management, and customer satisfaction. The performance of organizations was evaluated and compared based on these indices. The results were presented in tables. Conclusion: To improve the performance of branches of Medical Services Insurance Organization in different towns, analysis and optimization of medical expenses, increasing income, and customer satisfaction have particular importance. These factors would definitely be vital in success of the Medical Services Insurance Organization as a whole.
