Isfahan University of Medical Sciences Health Information Management 1735-7853 15 4 2018 10 23 Evaluation of the Performance of Hospital Rapid Emergency Department based on the Lean Principles Evaluation of the Performance of Hospital Rapid Emergency Department based on the Lean Principles 162 167 11644 10.22122/him.v15i4.3554 FA Mohammad Saidi-Mehrabad Professor, Industrial Engineering, Department of Industrial Engineering, School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran 0000-0002-6608-7474 Rouzbeh Ghousi Assistant Professor, Industrial Engineering, Department of Industrial Engineering, School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran 0000-0002-5839-5792 Seyedeh Gelareh Emami MSc, Industrial Engineering, Department of Industrial Engineering, School of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran Journal Article 2018 02 27 Introduction: Over the past years, with the rising cost of health care in most countries and the importance of proper functioning of health centers due to their close relation with human life, much attention has been paid to various parts of hospital performance. The main goal of this article was improving the quality of health services by measuring the performance of hospital rapid emergency department using lean principles in order to improve the effectiveness in this sector.Methods: To achieve comprehensive lean concepts in a health system, Goodson’s method has been developed for emergency department. This method uses an expert team and a questionnaire and a rating sheet as measuring tools. The developed method was evaluated in one of the major emergency centers in Tehran City, Iran.Results: Lean principles were defined based on special features and dynamic environment of emergency department. Moreover, according to the Goodson’s method, a specific questionnaire was designed as the measuring tool.Conclusion: Fast measurement by this model helps administrators of health sector to identify lean implementation problems in the minimum amount of time without wasting resources. This method is a parallel and complementary approach to other evaluating methods. Introduction: Over the past years, with the rising cost of health care in most countries and the importance of proper functioning of health centers due to their close relation with human life, much attention has been paid to various parts of hospital performance. The main goal of this article was improving the quality of health services by measuring the performance of hospital rapid emergency department using lean principles in order to improve the effectiveness in this sector.Methods: To achieve comprehensive lean concepts in a health system, Goodson’s method has been developed for emergency department. This method uses an expert team and a questionnaire and a rating sheet as measuring tools. The developed method was evaluated in one of the major emergency centers in Tehran City, Iran.Results: Lean principles were defined based on special features and dynamic environment of emergency department. Moreover, according to the Goodson’s method, a specific questionnaire was designed as the measuring tool.Conclusion: Fast measurement by this model helps administrators of health sector to identify lean implementation problems in the minimum amount of time without wasting resources. This method is a parallel and complementary approach to other evaluating methods. https://him.mui.ac.ir/article_11644_b55812911f2a27b05425d0692f19a039.pdf