Evaluating the Medical Records Module of the Selected Hospital Information System Software in Hospitals of Isfahan University of Medical Sciences, Iran, According to ISO 9241-10*

Document Type : Original Article

Authors
Saeed Saeedbakhsh 1
Asghar Ehteshami 2
Mahtab Kasaei Isfahani 3
1 Lecturer, Computer Sciences, School of Management and Medical Informatics, Isfahan University of Medical Sciences, Isfahan, Iran
2 PhD Student, Health Information Management, HMERC, Iran University of Medical Sciences, Tehran
3 Health Information Management, School of Advanced Medical Technologies, Isfahan University of Medical Sciences, Isfahan, Iran
Abstract
Introduction: Hospital managers and healthcare providers should access to hospital information
system (HIS) in order to enhance their efficiency and effectiveness in the organization. Accurate,
appropriate, precise, timely and valid information as well as an appropriateness information
system are required for their tasks and a basis for decision-making in various levels of the
hospital management. The present study was conducted to assess selected HIS in hospitals
affiliated to Isfahan University of Medical Sciences, Iran, according to ISO 9241-10.
Methods: This was an applied, descriptive cross-sectional study in which seven selected HIS
medical records modules were assessed using ISO 9241-10 questionnaire consisting 74 ranked
components and entities in hospitals of Isfahan University of Medical Sciences. The content
validity and reliability were confirmed and the obtained data were analyzed through SPSS
software, and descriptive statistics were used to examine measures of central tendencies.
Results: Data analysis suggested the following percentages concerning the software: 68%
appropriateness for user’s tasks, 67% self-descriptiveness, 70% controllability by user, 74%
compatibility with user’s expectations, 69% error tolerance, 53% possibility of individualization,
and 68% possibility of desired learning for user. The total acceptability with the ISO 9241-10
Software was 67%.
Conclusion: Information is the basis for policy and decision-making in various levels of the
hospital management. Consequently, it seems that developers of HIS should reduce HIS errors
and increase its appropriateness for the tasks, self-descriptiveness, controllability, conformity
with user’s expectations, error tolerance, appropriateness for individualization and
appropriateness for user’s learning.

Keywords

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Health Information Management
Volume 9, Issue 4
September and October 2012
Pages 490-501