Document Type : Original Article
Authors
1 PhD, Management, petroleum industry health organization, Tehran, Iran
2 Professor, health management and economy department, school of public health, Tehran university of medical science, Tehran, Iran
3 MSc, Management, Tehran University of medicine sciences, Tehran, Iran
4 BSc, Management, petroleum industry health organization, Tehran, Iran
Abstract
Introduction: All aspects of health care, along with the risk. Risk management is a set of continuous processes that are used throughout the hospital. The aim of this study is to assess the risk management programs at hospitals in Tehran from the view of two main groups of physicians and nurses' staff.Methods: This study was a cross-sectional survey to assess the situation of the risk management programs, from the view of 800 medical and nursing staff working in 14 hospitals in Tehran (7 public hospitals and 7 private hospitals). Random - stratified sampling are taken and distributed based on the number of employees in each hospital. Data collection tools, was a part of the CGCQ standard questionnaire. Data entered in spss.17 and using correlation tests and compare means to analyze the data.Results: In the dimension of study, collect and report information, nongovernmental hospitals with an average of 3/31 ± 0/34 had better performance than public hospitals. In the dimension of status, trends and policies in the field of risk management nongovernmental hospitals with an average of 3/25 ± 0/03 was slightly better than the public hospitals. In general, the non-governmental hospital with an average of 3/27 ± 0/02 perform better than public hospitals with an average of 3/27 ± 0/02. Conclusion: Attention to risk management is essential for improving quality of care and increase patients and staff safety and hospital managers should allocate resources to risk management that it is the key factor for patient safety and quality improvement.
Keywords
)