Document Type : Original Article

Authors

1 Associated professor, Department of Business Management, Payam Noor University, Tehran, Iran

2 Assistant Professor, Computer, Payam Noor University, Isfahan, Iran

3 MSc Student, Information Technology Management, Payam Noor University, Tehran, BSc, Health Services Management, Isfahan University of Medical Sciences, Isfahan, Iran

Abstract

Introduction: Hospital information systems are one of the most important systems in improving the quality of health care. Because of the enormous costs that would be spent for installation and implementation of health information systems, it is important to evaluate these systems. The purpose of this study was to evaluate the performance of Hospital Information Systems in the Laboratory module of University Hospitals of Isfahan based on the International standard ISO 9241-110.Methods: This was an applied, descriptive study and was performed in 2013-2014. The Statistical population included 225 laboratory users in hospitals affiliated to Isfahan university of Medical Sciences. Sampling method was random stratified sampling and the Sample size was calculated based on Cochran formula as 141 subjects.Data were collected by using a standardized Isometric questionnaire 9241-110. The questionnaire contains 35 questions in seven sections. Its validity and reliability were confirmed by Information Technology specialists and Chronbach's alpha (r=0.95) respectively.Data were analyzed by descriptive (measures of frequency, frequency percentage, mean, standard deviation) and inferential statistics (Independent T-test and ANOVA) by using the SPSS software.Results: Findings showed that all hospital information systems (KOSAR compliance averaging 3.65, RAYAVARAN TOSEE compliance averaging 3.47, SAYAN RAYAN EKBATAN compliance averaging 3.25, POOYA SAMANEH DIVA compliance averaging 3.09) based on the principles of  ISO 110-9241 was upper  than average.Data analysis suggested the following percentages concerning the software: Suitability for the task 3.81, Self-descriptiveness 3.68, Conformity with user expectations 3.67, Error tolerance 3.45, Controllability 3.44, Suitability for learning 3.42, Suitability for individualization 3.05.Conclusion: System designers should consider to promoting the Seven Principles of Iso 9241-110 and specially paying attention to improving the ability of self-learning and Suitability for individualization principles.

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