Document Type : Original Article
Authors
- Mohammad Hosain Yarmohamadian 1
- Maryam Yaghoubi 2
- Jahanara Mamikhani 3
- Maryam Ansary 4
- Jahangir Karimian 5
- Mostafa Kiani 6
- Majid Shirzadi 7
- Leila Shahrzadi 8
1 Associate Professor, Educational Planning, Medical Educational Research Center. Isfahan University of Medical Science, Isfahan, Iran.
2 PhD Student, Health Service Management, Health Management and Economic Research Center. Isfahan University of Medical Sciences, Isfahan, Iran. (Corresponding Author)Email: yaghoobbi997@gmail.com
3 Teacher, Health Service Management, Amirkabir University of Medical Sciences, Tehran, Iran
4 PhD Student, Philosophy of Education, Isfahan University, Isfahan, Iran.
5 Assistant Professor, Tarbiat Badani, Health Management and Economic Research Center. Isfahan University of Medical Science, Isfahan, Iran.
6 BSc, Management, Isfahan University of Medical Sciences, Isfahan, Iran.
7 PhD Student, Hospital Management, Health Management and Economic Research Center. Isfahan University of Medical Sciences, Isfahan, Iran.
8 MSc, Medical Library & Information Science. Isfahan University of Medical Sciences, Isfahan, Iran.
Abstract
Introduction: Evaluation of human resources requires proper indicators for its performance measurement. In fact, compiling indexes consider as the basic source of information evaluation. The aim of this study was to compiling the basic human resources indicators in health system to provide enough information to evaluate human resource management in this sector. This work developed by designing a conceptual framework to compile and classify the indicators.Methods: In this descriptive/ applied study, which carried out in 2006-7, the research sample was human resources office of University of Medical Sciences in Isfahan. To implement various stages of the scientific projects a conceptual framework for the project was designed and according to it the indicators was compiled using IPPO model and validation of the method was performed using concentrated discussion groups.Results: The designed indicators were categorized in seven groups, including input, process, output, efficiency, effectiveness, productivity and outcome. Total indicators in this index were 60.The final score of University Human Resources Department was 1042 that had been allocated 63% of the total score.Conclusion: Indicators considered as the most important tools in monitoring and evaluation activities of units of human resources in organizations. Hence, compiling indicators, as a human resources information system evaluation tool at different levels of health system is the most important tasks of managers and experts in this field.Key words: Indicators; Human Resources; Organization and Administration.
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