Document Type : Original Article

Authors

1 Phd student, Department of Library and Medical Information, School of Management and Medical Information, Isfahan University of Medical Sciences, Isfahan, Iran

2 PhD Student, Library and Information Science, Department of Knowledge and Information Science, Kharazmi University, Tehran, Iran

3 Professor, Library and Information Science, Department of Knowledge and Information Science, School of Psychology and Educational Sciences, Kharazmi University, Tehran, Iran

Abstract

Introduction: With the leap in the development of information technology and social media, seeking health information online has become popular. This study endeavors to provide an analysis of users 'health-seeking information behavior in the web environment, based on Bates' developed model.
Methods: This applied study has been done by an analytical survey method. The data collection instrument was an online researcher-made questionnaire (sensitive to the differentiation of respondents) developed with inspiration from the research by Dow and her colleagues, which was enacted by 10 Faculty members of Iranian universities of medical sciences. The sample consisted of 72 individuals with bachelor's degrees and higher who were selected by volunteer sampling method. Non-parametric Kruskal-Wallis and Spearman tests were used.
Results: Approximately, 48% of the members of the research sample had a "scrutinizing" approach to their health question and 31% had a "direct and active (searching)" approach according to Bates' developed information model. These two information-seeking approaches were more prevalent (compared to "engineering" and "basic sciences" disciplines) among those who had worked or studied in the field of "social sciences and humanities" for at least one year .There was a significant difference between "occupation" and "online health information-seeking behavior based on the Bates' model". However, there was no significant difference between "age" and "level of education" and their health information-seeking behavior (March 2022).
Conclusion: Dow's model (based on the Bates developed seeking information model) can be used and be efficient in the health research to analyze the information seeking behavior of different groups.

Keywords

1.Fisher KE, Julien H. Information behavior. Annu Rev Inf Sci Technol. 2009;43(1):1-73.
2.Wilson TD. Human Information Behavior. Informing Science: The International Journal of an Emerging Transdiscipline. 2000;3:49-56.
3.Bates MJ. Toward an integrated model of information seeking and searching. The New Review of Information Behaviour Research. 2002;3(1):1-15.
4.Dow MJ, Algarni M, Blackburn H, Diller K, Hallett K, Musa A, et al. Infoliteracy@ adistance: Creating Opportunities to Reach (Instruct) Distance
Students. Journal of Library and Information Services in Distance Learning. 2012;6(3-4):265-83.
5.Bates MJ. What is browsing-really? A model drawing from behavioural science research. Information Research. 2007;12(4):330.
6.Jia X, Pang Y, Liu LS. Online Health Information Seeking Behavior: A Systematic Review. Healthcare (Basel). 2021;9(12).
7.Kessler SH, Langmann K. The role of sex and gender in search behavior for political information on the internet. Communications.
2021;46(4):516-39.
8.Huang M, Hansen D, Xie B. Older adults' online health information seeking behavior. Proceedings of the 2012 iConference on - iConference
'122012. p. 338-45.
9.Ghaffari S, Pourhabibi M. [Investigating the information behavior and seeking information of librarians of public libraries in Kerman province
about health information]. Journal of Knowledge Studies. 2019;12(46):51-62.
10. Aghajani Afrouzi A, Mousavi Chelak A, Riahi A. [Investigation of Health Information Behavior among the Employees of the Central Bank of
the Islamic Republic of Iran during 2020]. Hakim Health System Research Journal. 2020;23(4):449-62.
11. Abdoh E. Implications of Social Networks on Medication Information-Seeking Among Middle Eastern International Students: An Exploratory
Study [Doctoral Dissertation]. USA: University of South Carolina; 2019.
12. Yan YY. Online health information seeking behavior in Hong Kong: an exploratory study. J Med Syst. 2010;34(2):147-53.
13. Jamal A, Khan SA, AlHumud A, Al-Duhyyim A, Alrashed M, Bin Shabr F, et al. Association of Online Health Information-Seeking Behavior
and Self-Care Activities Among Type 2 Diabetic Patients in Saudi Arabia. J Med Internet Res. 2015;17(8):e196.
14. Ghweeba M, Lindenmeyer A, Shishi S, Abbas M, Waheed A, Amer S. What Predicts Online Health Information-Seeking Behavior Among
Egyptian Adults? A Cross-Sectional Study. J Med Internet Res. 2017;19(6):e216.
15. Nikoloudakis IA, Vandelanotte C, Rebar AL, Schoeppe S, Alley S, Duncan MJ, et al. Examining the Correlates of Online Health InformationSeeking Behavior Among Men Compared With Women. Am J Mens Health. 2018;12(5):1358-67.
16. Servais MM. Understanding Teachers’ Information Needs, Perceived Competencies, and Information Seeking Behaviours for Special Education
Information [Doctoral Thesis]. Canada: University of Western Ontario; 2012.
17. Kyriacou A, Sherratt C. Online health information-seeking behavior by endocrinology patients. Hormones (Athens). 2019;18(4):495-505.
18. Oliveira SM, Carroll LB, Greenidge N. Information-Seeking Behavior of Andrews University's Distance Learners. portal: Libraries and the
Academy. 2022;22(2):421-51.
19. Kotzyba M. User behavior models for exploratory information seeking [Doctoral Thesis]. Magdeburg, Germany: Otto von Guericke University
Magdeburg; 2022.
20. Covolo L, Guana M, Bonaccorsi G, Brunelli L, Castaldi S, De Donno A, Mereu A, Verani M, Gelatti U. Exploring the Online Health
Information-Seeking Behavior in a Sample of Italian Women: The “SEI Donna” Study. International Journal of Environmental Research and
Public Health. 2022 Apr 14;19(8):4745.