Document Type : Original Article
Authors
1 PhD Student, Psychology, School of Psychology and Educational Sciences, The University of Isfahan, Isfahan, Iran
2 Professor, Psychology, Research Center of Social Factors Effective on Health, Isfahan University of Medical Sciences, Isfahan, Iran
3 Nursing, School of Nursing and Midwifery, University of Shahid Beheshti, Rasht, Iran
Abstract
Introduction: Public service motivation (PSM) is one of the few motivational theories, which
investigates the motivation and its organizational outcomes such as job performance in public and
governmental sectors. By emphasizing on direct effect of PSM on job performance, previous
studies led to contradictory results. In this study, it is supposed that the effect of PSM on job
performance is indirect; thus individual-organization and individual-job proportion were
investigated as mediator variables in this correlation.
Methods: Since nursing is one of the best jobs that the PSM might be observed in, this study was
conducted in governmental hospitals. Similarly, 103 nurses, who were employed in governmental
hospitals of Isfahan, were randomly selected and then answered to PSM, individual-organization
proportion, individual-job proportion and job performance questionnaires. Thereafter, the data
were analyzed through SPSS AMOS™ structural equation modeling software.
Results: Findings indicated that the PSM had a significant and positive correlation with both
individual-organization proportion (β = 0.371, P < 0.01) and individual-job proportion (β = 0.561,
P < 0.001). In addition, positive correlation between individual-organization proportion and
individual-job proportion with job performance was also significant (β = 0.367, P < 0.001) and
(β = 0.482, P < 0.001), respectively. However, according to what was assumed and hypothesized
for the individual-organization proportion and individual-job proportion, PSM did not have a
significant correlation with job performance; therefore, the individual-organization proportion
and individual-job proportion confirmed these two variables to serve as a mediator.
Conclusion: While private organizations could rely more on material rewards such as financial aid
for motivating their employees in the direction of employer’s goals and interests, governmental
organizations should focus on requesting their employees in order to attempt for advancing the
community goals as well as satisfying individual needs in order to increase their efficiency.
Keywords
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