Document Type : Original Article
Authors
1 Associate Professor, Department of Industrial Management, School of Management and Accounting, Qazvin Branch, Islamic Azad University, Qazvin, Iran
2 MSc, Department of Industrial Management, School of Management and Accounting, Qazvin Branch, Islamic Azad University, Qazvin, Iran
Abstract
Introduction: Fair access to health care services is every individual’s right in society and governments should provide these services. The purpose of the present study was to prioritize strategic factors influencing health care management using a hybrid approach in the context of public hospitals. Methods: The current research was an applied, descriptive survey. It was based on a hybrid approach including a combination of Fuzzy Analytic Network Process (ANP) for prioritization of strategic factors influencing health care management and Fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL) for identification of the extent of the effects of strategic factors of health care management. In addition, the studied hospitals were ranked using the Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). Questionnaires were used for collection of data from 6 public hospitals in 2014. Results: SWOT (strengths, weaknesses, opportunities, and threats) analysis criteria used in the present research comprised of 4 main criteria and 16 sub-criteria which were ranked in the present study. Among the 6 public hospitals studied in the present study, Poursina Hospital obtained the first rank and Rasoul Akram, Amir-al-Mo’menin, Heshmat, Hefda Shahrivar, and Razi Hopitals obtained the following ranks, respectively. Each of the Criteria and sub-criteria obtained a rank based on their importance in the health care sector. Conclusion: The results of the present research can contribute to the improvement of the performance of health care management by determining the importance of the criteria and sub-criteria associated with SWOT analysis.
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