Authors

1 Lecturer, Education of Medical Records, Urmia University of Medical Sciences, Urmia, Iran

2 Assistant Professor, Health Information Managemant, Tabriz University of Medical Sciences, Tabriz, Iran

3 Assistant Professor, Health Informatics, Urmia University of Medical Sciences, Urmia, Iran.

4 PhD Student, Medical Ethics, Tehran University of Medical Sciences, Tehran, Iran.

5 Medical Student, Urmia University of Medical Sciences, Urmia, Iran.

Abstract

Introduction: The critical dependence of healthcare services systems on information along with 
the indigenous restriction of paper documents in satisfying this need has caused a trend toward 
computer information systems. The main goal of such systems is to achieve electronic health 
records (EHR). However, implementation of EHR in healthcare organizations is difficult and 
complicated. This research aimed to assess the barriers of EHR implementation. 
Methods: This descriptive, cross-sectional study was conducted in 2010. It included 120 
employees (such as physicians, nurses, laboratory and radiology and medical records departments 
staff) from teaching hospitals affiliated to Urmia University of Medical Sciences. Data was 
collected by a self-developed questionnaire whose reliability and validity had been measured by 
specialists and internal consistency method (r = 0.86), respectively. The collected data was 
analyzed using descriptive statistics and analytical statistics (t-test and chi-square test) in SPSS. 
Results: Based on our results, attitudinal-behavioral (93.4%) and organizational change barriers 
(88.4%) scored the highest among the barriers of HER implementation. In addition, minimum 
scores were related to financial barriers (72.8%). Correlation analysis showed a significant 
correlation between job and organizational change barriers (p = 0.003), and also between the 
history and attitudinal-behavioral barriers (p = 0.006). 
Conclusion: Since the most important barriers of EHR implementation were attitudinalbehavioral barriers and organizational change barriers, educational interventions seem necessary 
to create an appropriate attitude among health care providers. Increasing knowledge of system 
users about the features, objectives, benefits and positive effects of the system while ensuring the 
confidentiality and security of HER would decrease change resistance and increase the 
acceptance and participation in EHR implementation. 

Keywords