Original Article(s)
Ali Mohammad Mosadeghrad; Farzaneh Shaali; Zahra Tajmir-Riahi
Volume 2, Issue 2 , September 2005
Abstract
Introduction :
Applying quality management systems can be useful for the development of health care organizations standards, services, quality improvement and costs reduction. The purpose of this study is to investigate the possibility of applying quality management system ISO9001/2000 in hospitals ...
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Introduction :
Applying quality management systems can be useful for the development of health care organizations standards, services, quality improvement and costs reduction. The purpose of this study is to investigate the possibility of applying quality management system ISO9001/2000 in hospitals affiliated with medical sciences universities from managers' viewpoints.
Methods and materials:
It was a cross-sectional study in which data were collected by a questionnaire. The questionnaire was checked for its validity and reliability and was distributed among middle and senior managers in census and among first line managers according to stratified random sampling.
Results :
The mean of the potential for applying the quality management system ISO9001/2000 in hospitals affiliated with Isfahan University of Medical Sciences was 2.74±0.54. One sample t-test revealed that it was statistically significant CP
Original Article(s)
Seyed Mohammadreza Bateni; Shahin Mojiri; Mahdiyeh Niakaeein; Noushin Mombeini
Volume 2, Issue 2 , September 2005
Abstract
Introduction : The scientific, technical, economic and social development of a society is closely connected to the amount of information produced by its managers, researcher and scholars. In this study, the necessity of the librarians and medical informants' cooperation in the approved research plans ...
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Introduction : The scientific, technical, economic and social development of a society is closely connected to the amount of information produced by its managers, researcher and scholars. In this study, the necessity of the librarians and medical informants' cooperation in the approved research plans of IUMS was investigated. Methods and materials: It was a descriptive study in which the participants were 96 research executives who performed research in 2003 under he supervision of Isfahan University of Medical Sciences research deputy. The data were collected by a questionnaire which was checked for its validity and reliability. Results : The findings revealed that 81.3% of the research executives asserted that it was necessary to have access to librarians and medical informants in a research team. Conclusion : Regarding the positive views of research executives, it was suggested that it would be essential to have contact with librarians and medical informants and to consult with a statistical advisor. Key words : Research-Health services research-Librarians-Consultants.
Original Article(s)
Abbas Sheikh Aboumasoudi; Sogand Ahmadi; Leila Bostani
Volume 2, Issue 2 , September 2005
Abstract
Introduction: The relative costs of generating energy vary considerably depending on location. Since hospital managers confront serious financial problems, they need to look for ways to use energy more efficiently. This study aimed to study the rate of energy use (water, gas and electricity) in a number ...
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Introduction: The relative costs of generating energy vary considerably depending on location. Since hospital managers confront serious financial problems, they need to look for ways to use energy more efficiently. This study aimed to study the rate of energy use (water, gas and electricity) in a number of hospitals in Isfahan from 1378 to 1382 and to compare the results with the available standards. Methods and materials: It was a descriptive, cross-sectional study in which the rate of energy use in the following hospitals was studied : Al-Zahra and Amin (public hospitals), Amir-al-momenin (affiliated with Bonyad Janbazan Englab-e-Eslami), Sadi and Mehregan (private hospitals). Information about the rate of energy consumption was derived from gas, water and electricity utility bills; the personnel information was asked from the emplogment department and information about occupied beds and the number of patients was collected from statistics unit in each hospital. Results : Energy consumption was continually increasing in the hospitals during these five consecutive years and its use in public hospitals was much more than that in private hospitats. Conclusion : According to the findings of this study, the managers must look for efficient and economical ways to use energy sources and to do so, energy management systems are required. Key words : Hospitals-Refrence Standards-Energy Intake
Original Article(s)
Forouzandeh Ahmadzadeh; Gholamhossein Ahmadzadeh
Volume 2, Issue 2 , September 2005
Abstract
Introduction: Health information plays a vital role in managers' decision making and planning. Health information in the form of medical records is also useful for caregivers, quality assessment, financial payments, legal measures, education, research and planning. In this study, to examine the managers ...
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Introduction: Health information plays a vital role in managers' decision making and planning. Health information in the form of medical records is also useful for caregivers, quality assessment, financial payments, legal measures, education, research and planning. In this study, to examine the managers and personnel's viewpoints about the application of medical records. Methods and material : It was a descriptive study in which a questionnaire was used to collect data. It was given to all the personnel and managers of medical records department and it included 24 items. The questionnaire was examined for its validity and reliability. Results: The most frequent use of medical records was in legal affairs and its least frequent use was to promote the community health level and prevent diseases. Conclusion: Regarding the critical role of medical records, it seems essential to monitor information recording, use new information systems and adhere to quality development policies to make use of medical records more effectively. Key words : Medical Records-Quality of health care-Health care Quality, Access and Evaluation.
Original Article(s)
Safoura Heidari; Babak Sabet; Jamshid Faghri; Mostafa Amini
Volume 2, Issue 2 , September 2005
Abstract
Introduction : One of the managers' main concerns in maintaining and preserving human resources is developing job satisfaction. Job satisfaction enhances the staff's productivity and efficiency. In this study, staff's job satisfaction in one of the largest training hospitals was investigated. Methods ...
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Introduction : One of the managers' main concerns in maintaining and preserving human resources is developing job satisfaction. Job satisfaction enhances the staff's productivity and efficiency. In this study, staff's job satisfaction in one of the largest training hospitals was investigated. Methods and materials : It was a cross – sectional study in which 142 people working in different wards were given a questionnaire. The questionnaire was used for the assessment of job satisfaction and its validity and reliability were checked in a pilot study. Results : 69.8% of the staff had job satisfaction. They were satisfied highly (71.6%) with their department head, colleagues and their private life. They were satisfied the least (42.9%) with their income and what they had to do and 8% decided to leave the hospital because of unsatisfactory conditions. Conclusion: Scientific, purposeful and logical study of the staff's needs and punishing and rewarding systems and regarding the staff's views and suggestions to solve their current problems allow managers to develop job satisfaction and consequently promote human productivity. Key words: Job Satisfaction-Health Staff-Hospital
Original Article(s)
Nahid Dehbashi; Saeid Rajaeipour; Ghorbanali Salimi
Volume 2, Issue 2 , September 2005
Abstract
Introduction: To run a hospital effectively, managers need to have proper decision-making strategies. The managers' decision-making strategies and the staff's job satisfaction are two major factors that allow the manager to achieve the planned objectives. Therefore, in this paper, these two factors were ...
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Introduction: To run a hospital effectively, managers need to have proper decision-making strategies. The managers' decision-making strategies and the staff's job satisfaction are two major factors that allow the manager to achieve the planned objectives. Therefore, in this paper, these two factors were studied. Methods and materials: It was a descriptive study in which the population of the study consisted of 7607 people among whom 384 people were selected based on stratified random sampling. Two questionnaires were used to collect data and the data were analyzed based on descriptive and inferential statistics. Results: The managers' decision-making strategies were determined as follows : individual decision-making (-3.01), consultation decision-making (- = 2.51), collective decision-making (- = 2.32) and cooperative decision-making (- = 2.16). There was no significant relationship between the staff's job satisfaction in public hospitals (- = 2.29) and their job satisfaction in private hospitals (- = 2.82). Conclusion: The findings of the study revealed that in running hospitals, the managers' most frequently used individual decision making strategies. Furthermore, the staff were less safisfied with this kind of decision making and more satisfied with other types of decision-making strategies used by hospital managers. Key words: Job Satisfaction-Decision Making-Hospital Adiministrators-Personnel, Hospital.
Original Article(s)
Mandana Sahebzadeh; Leila Seydi
Volume 2, Issue 2 , September 2005
Abstract
Introduction: In any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. One of the ways to get the clients' satisfaction is to follow the clients' Takrim plan. To this end, in this article, the clients' Takrim ...
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Introduction: In any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. One of the ways to get the clients' satisfaction is to follow the clients' Takrim plan. To this end, in this article, the clients' Takrim plan was studied in health centers affiliated with oil industry organization. Methods and materials: It was a descriptive study in which a researcher-made questionnaire was used to collect data in ten health centers affiliated with oil industry organization. The researcher also had interviews with financial vice-chancellors in these health centers based on a checklist and observed the documents available regarding the clients' Takrim plan. Results: The highest score obtained for administering the clients' Takrim plan was 68% and the lowest score was 63%. Conclusion: In general, the clients' Takrim plan was administered in health centers affiliated with oil industry organization at an average level in Isfahan in 2005. Key words: Hospitals-Patient Satisfaction- Health Services
Original Article(s)
Fariba Farahmand; Roksana Sharifian
Volume 2, Issue 2 , September 2005
Abstract
Introduction : Job satisfaction is one of the key factors affecting professional success which, in turn, allows an organization to achieve its objectives. And ultimately it can result in individual and social health. Thus, managers are highly concerned with factors affecting job satisfaction. In this ...
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Introduction : Job satisfaction is one of the key factors affecting professional success which, in turn, allows an organization to achieve its objectives. And ultimately it can result in individual and social health. Thus, managers are highly concerned with factors affecting job satisfaction. In this study, it was decided to investigate factors determining the staff's job satisfaction. Methods and materials: It was a deseriptive analytic study in which data were collected by a standard questionnaire in nine training hospitals affiliated with Shiraz University of Medical Sciences in 1380. The questionnaire was given to fifty people working in admission unit. The data were analyzed by t-test, kruskal-wallis, pearson correlation and one way ANOVA. Results : Findings of the study revealed that there was a significant relationship between sex and job satisfaction on the one hand and promotion and salary on the other. There was also statistically meaningful relationship between organizational position and job satisfaction. Conclusion : In order to increase the productivity in admission units, the staff's job satisfaction must be fulfilled. In addition, by reducing the gap between different social classes and achieving a logical distinction in exploiting economic and social rights, we can make organizational objectives closer to staff's expected tasks. Key words : Job Satisfaction-Allied Health Personnel-Medical Records Department, Hospital-Medical Records
Original Article(s)
Fazlollah Darabi; Fardeh Movahedi
Volume 2, Issue 2 , September 2005
Abstract
For more than a decade, academic libraries have been wrestling with the thorny issue of managing the acquisition of electronic resources. Where are we in the continuum from paper lists to vendor-designed management systems? This paper takes a look at several in-house initiatives around the country, commenting ...
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For more than a decade, academic libraries have been wrestling with the thorny issue of managing the acquisition of electronic resources. Where are we in the continuum from paper lists to vendor-designed management systems? This paper takes a look at several in-house initiatives around the country, commenting on the successes and failures of the homegrown programs built to track. update and manage the acquisition and behind-the-scenes maintenance of electronic resources. Realizing that libraries are now well equipped to identify what dream programs should entail, this paper also comments on how we can prepare for the future of electronic resource management. Keywords: Organization and Administration-Information Resources-Libraries. Type of article: translation
Narrative Review
Volume 2, Issue 2 , September 2005
Abstract
One of the ways to manage human resources is performance management. With a systematic approach, this sort of management determines strategic goals, identifies indexes, collects, analyzes and reports data and ultimately improves the organization performance. Performance management is a process that calls ...
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One of the ways to manage human resources is performance management. With a systematic approach, this sort of management determines strategic goals, identifies indexes, collects, analyzes and reports data and ultimately improves the organization performance. Performance management is a process that calls for the interaction of factors such as administrative goals, accountability standards and evolutionary behaviors.
There is a variety of models in performance management. However, designing and establishing performance management plan require us to follow a given practical model. The selection and implementation of performance management models can enhance the accuracy and reliability of the process itself. Among the models, the following can be referred to :Canada auditing office, World Health Organization, European foundation for quality management and input-output linear model. This study is aimed to evaluate these models to help us acquire a precise understanding of them and their impact on the performance of an organization.
Key words:
Organization and Administration-Personnel Management, Employee Performance Appraisal.
