نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار، مدیریت صنعتی، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج) رفسنجان، رفسنجان، ایران

2 دانشیار، مدیریت صنعتی، گروه مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران

3 دانشجوی کارشناسی ارشد، مدیریت فن‌آوری اطلاعات، گروه مدیریت فن‌آوری اطلاعات، دانشکده مدیریت، دانشگاه علم و هنر یزد، یزد، ایران

4 کارشناس ارشد، مدیریت دولتی، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج) رفسنجان، رفسنجان، ایران

چکیده

مقدمه: پیشرفت‌های چشمگیر در زمینه‌ فن‌آوری ارتباطات و اطلاعات ICT (Information and Communication Technology)، موجب شده است که استفاده از فن‌آوری‌های جدید و سیستم‌های الکترونیکی در نسخه‌نویسی به ‌عنوان راه‌حل نهایی مطرح شود. پژوهش حاضر با هدف شناسایی عوامل مؤثر بر پیاده‌سازی نسخ الکترونیک در ایران و بررسی و تحلیل این عوامل با استفاده از تکنیک‌های FAHP (Fuzzy Analytical Hierarchy Process) و Fuzzy DEMATEL (Fuzzy Decision-Making Trial and Evaluation Laboratory) انجام شد.روش بررسی: این تحقیق توصیفی از نوع پیمایشی بود و جامعه آماری آن را 15 نفر از خبرگان ICT حوزه سلامت و کارشناسان داروخانه‌های یزد تشکیل ‌داد. ابتدا با انجام مطالعات کتابخانه‌ای، معیارهای اولیه شناسایی گردید. سپس بر اساس مصاحبه نیمه ساختار یافته با 15 نفر از خبرگان، این معیارها مورد بازبینی قرار گرفت. مطابق با عوامل نهایی، پرسش‌نامه‌ای جهت سنجش مناسب بودن عوامل شناسایی ‌شده بر اساس تکنیک Delphi طراحی و بین خبرگان توزیع شد. در ادامه، دو پرسش‌نامه به منظور تعیین اهمیت عوامل و روابط علی میان آن‌ها توزیع گردید.یافته‌ها: عوامل حمایت و پوشش قانون از ارتباطات الکترونیک مانند «امضای دیجیتال، حمایت مدیران ارشد از اتوماسیون‌سازی سیستم نسخه‌نویسی، آموزش استفاده از سیستم‌های نسخ الکترونیک به کاربران، استفاده از مشوق‌های قانونی و مالی توسط دولت» با مقدار مثبت علت، از جمله عوامل تأثیرگذار بودند.نتیجه‌گیری: تعیین عوامل تأثیرگذار بر پیاده‌سازی موفق نسخ الکترونیک در داروخانه‌ها، می‌تواند در طراحی و انتخاب بهترین اقدامات و سیاست‌ها برای مدیران و تصمیم‌گیران این حوزه مفید و اثربخش باشد.

کلیدواژه‌ها

عنوان مقاله [English]

Assessing the Efficient Factors on Implementing Electronic Extinction in Pharmacies of Yazd, Iran

نویسندگان [English]

  • Hossein Sayyadi-Tooranloo 1
  • Seyyed Habibollah Mirghafouri 2
  • Mehdi Namjo 3
  • Sepideh Saghafi 4

1 Associate Professor, Industrial Management, Department of Management, School of Economics and Administrative Sciences, Vali-e-Asr University of Rafsanjan, Rafsanjan, Iran

2 Associate Professor, Industrial Management, Department of Industrial Management, School of Economics, Management and Accounting, Yazd University, Yazd, Iran

3 MSc Student, Information Technology Management, Department of Information Technology Management, School of Management Science and Art University, Yazd, Iran

4 MSc, Public Management, Department of Management, School of Economics and Administrative Sciences, Vali-e-Asr University of Rafsanjan, Rafsanjan, Iran

چکیده [English]

Introduction: The considerable development in Information and Communication Technology (ICT) caused to use new technics and electronic systems to write the description. The current investigation was conducted to recognize the efficient factors on implementing electronic extinction in pharmacies in Iran using Fuzzy Analytical Hierarchy Process (FAHP) and Fuzzy Decision-Making Trial and Evaluation Laboratory (Fuzzy DEMATEL) methods.Methods: This research aimed to measure the factors based on quality as well as practical investigation by asking 15 experts in field of health ICT, as well as pharmacy experts in Yazd City, Iran. In priority, the research was started based on the library method, and it tended to recognize the primary criteria. Afterwards, these criteria were assessed using semi-structured interviews with 15 experts. Therefore, considering final factors, two questionnaires (about the importance of factors and causative relationships) were finalized and distributed among the experts to be assessed later using Delphi technic.Results: The efficient factors that would be useful for confirming electronic communication were as “digital signature, senior managers’ support for automation of writing prescription, training of how to work with electronic version, and governmental subsidies and financial supports”.Conclusion: Identifying the effective factors on implementing electronic description in pharmacies can policymakers to accomplish fundamental measures and to design the best and effective program in this field.

کلیدواژه‌ها [English]

  • Electronic Prescribing
  • Information Technology
  • Pharmacies
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