بررسی نقش اضافه‌بارکاری در رابطه بین رقابت بین‌فردی و رفتار پنهان‌کاری دانش کارکنان کتابخانه‌های علوم پزشکی

نوع مقاله : مقاله پژوهشی

نویسندگان
1 استادیار، گروه علم اطلاعات و دانش‌شناسی، دانشگاه خلیج فارس، بوشهر، ایران
2 دانش آموخته دکتری مدیریت اطلاعات و دانش. دانشگاه تهران، تهران،ایران
چکیده
مقدمه: هدف از انجام این پژوهش بررسی نقش اضافه‌باکاری در رابطه بین رقابت بین‌فردی و رفتار پنهان‌کاری دانش در بین مدیران، کارکنان اداری، رؤسای کتابخانه‌های علوم پزشکی شهر تهران می‌باشد.

روش‌بررسی: روش پژوهش حاضر، توصیفی و از نوع پیمایشی بوده و براساس هدف، کاربردی است. جامعه آماری مدیران، کارکنان اداری، رؤسای کتابخانه‌های علوم پزشکی شهر تهران بوده، که در مجموع 230 نفر بودند، با استفاده از فرمول کوکران و در نظر گرفتن پارامترهای آماری استاندارد، حجم نمونه پژوهش 144 نفر تعیین گردید. در بخش کمی، برای سنجش متغیرهای پژوهش، از پرسشنامه‌های استاندارد استفاده شد. برای سنجش رقابت بین‌فردی از مطالعه لی (2020) که شامل 9 گویه در 2 بعد (ضطراب رقابتی ، حس رقابت)است، مورد ارزیابی قرار گرفت. برای اندازه‌گیری پنهان‌کاری دانش، از پرسشنامه سرنکو و بونتیس (۲۰۱۶) با 12 گویه و برای ارزیابی اضافه‌بار‌کاری از پرسشنامه کاراتپ (2015) با 4 گویه بهره گرفته شد. 144 پرسشنامه 141 پرسشنامه تکمیل شد و تمامی 141 پرسشنامه گردآوری‌شده مبنای تحلیل قرار گرفتند. تحلیل داده‌ها با استفاده از شاخص‌های آمار توصیفی همچون توزیع فراوانی و آمار استباطی و روش مد‌ل‌سازی معادلات ساختاری با Smart PLS انجام شد.

یافته‌ها: یافته‌ها نشان داد رقابت بین‌فردی بر پنهان‌کاری دانش تاثیر مثبت و معنی داری دارد و همچنین رقابت بین‌فردی بر اضافه‌بارکاری تاثیر مثبت دارد. اضافه‌بارکاری بر پنهان‌کاری دانش تأثیر مثبت و معنی داری دارد.

نتیجه‌گیری: نتایج نشان داد اضافه‌بارکاری به عنوان یک میانجی کامل در رابطه بین رقابت بین‌فردی و پنهان‌کاری دانش عمل می‌کند.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Examining the Role of Work Overload in the Relationship Between Interpersonal Competition and Knowledge Hiding Behavior of Medical Sciences Library Employees

نویسندگان English

Seifallah Andayesh 1
Zahra Kianrad 2
1 Assistant Proffesor, Knowledge and Information Science, Persian Gulf University, Bushehr, Iran
2 PhD graduate, knowledge and information science, University of Tehran. Tehran. Iran
چکیده English

Introduction:The aim of this study is to examine the role of work overload in the relationship between interpersonal competition and knowledge hiding behavior among managers, administrative staff, and heads of medical sciences libraries in Tehran.

Method:This research employed a descriptive-survey design and, in terms of purpose, is applied research. The statistical population consisted of managers, administrative staff, and heads of medical sciences libraries in Tehran, totaling 230 individuals. Using Cochran’s formula and considering standard statistical parameters, the sample size was determined to be 144. In the quantitative section, standardized questionnaires were utilized to measure the research variables. Interpersonal competition was assessed using Lee’s (2020) scale with 9 items across two dimensions (competitive anxiety and sense of competition). Knowledge hiding was measured with the 12-item questionnaire developed by Serenko and Bontis (2016), and work overload was evaluated using Karatape’s (2015) 4-item scale. Out of 144 distributed questionnaires, 141 were completed, and all 141 valid responses were analyzed. Data analysis was conducted using descriptive statistics such as frequency distribution and inferential statistics through structural equation modeling (SEM) with Smart PLS.

Findings:The results indicated that interpersonal competition has a positive and significant effect on knowledge hiding. Moreover, interpersonal competition positively affects work overload. Work overload also exerts a positive and significant effect on knowledge hiding.

Conclusion: The findings revealed that work overload serves as a full mediator in the relationship between interpersonal competition and knowledge hiding.

کلیدواژه‌ها English

Interpersonal Competition
Knowledge Hiding
Work Overload
Medical Sciences Libraries
  1. Chin T, Shi Y, Arrigo E, Palladino R. Paradoxical Behavior toward Innovation: Knowledge sharing, knowledge hiding, and career sustainability interactions. European Management Journal. 2024.
  2. Shen Y, Lythreatis S, Singh SK, Cooke FL. A meta-analysis of knowledge hiding behavior in organizations: Antecedents, consequences, and boundary conditions. Journal of Business Research. 2025;186:114963.
  3. Raza SA, Najmi A, Shah N. Transferring knowledge from universities to organizations by business students: Findings from a developing country. Journal of Workplace Learning. 2018;30(3):199-215.
  4. Wang Y. Impact of interpersonal competition on knowledge hiding behavior among the employees: Mediating role of moral disengagement and work overload. Frontiers in Psychology. 2022;13:881220.
  5. Kalra A, Agnihotri R, Talwar S, Rostami A, Dwivedi PK. Effect of internal competitive work environment on working smart and emotional exhaustion: the moderating role of time management. Journal of Business & Industrial Marketing. 2020;36(2):269-80.
  6. To C, Kilduff GJ, Rosikiewicz BL. When interpersonal competition helps and when it harms: An integration via challenge and threat. Academy of Management Annals. 2020;14(2):908-34.
  7. Kirgios EL, Chang EH, Milkman KL. Going it alone: Competition increases the attractiveness of minority status. Organizational Behavior and Human Decision Processes. 2020;161:20-33.
  8. Connelly CE, Zweig D, Webster J, Trougakos JP. Knowledge hiding in organizations. Journal of Organizational Behavior. 2012;33(1):64-88.
  9. Yang K, Ribiere V. Drivers of knowledge hiding in the university context. Online Journal of Applied Knowledge Management. 2020;7:99-116.
  10. Singh SK. Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding. Journal of Business Research. 2019;97:10-9.
  11. Lanke P. Knowledge hiding: impact of interpersonal behavior and expertise. Human Resource Management International Digest. 2018;26(2):30-2.
  12. Ajaz A, Shenbei Z, Sarfraz M. Delineating the influence of boardroom gender diversity on corporate social responsibility, financial performance, and reputation. Logforum. 2020;16(1).
  13. Ma L, Zhang X, Ding X. Enterprise social media usage and knowledge hiding: a motivation theory perspective. Journal of Knowledge Management. 2020;24(9):2149-69.
  14. Venz L, Nesher Shoshan H. Be smart, play dumb? A transactional perspective on day-specific knowledge hiding, interpersonal conflict, and psychological strain. Human Relations. 2022;75(1):113-38.
  15. Connelly CE, Zweig D. How perpetrators and targets construe knowledge hiding in organizations. European Journal of Work and Organizational Psychology. 2015;24(3):479-89.
  16. Offergelt F, Venz L. The joint effects of supervisor knowledge hiding, abusive supervision, and employee political skill on employee knowledge hiding behaviors. Journal of Knowledge Management. 2023;27(5):1209-27.
  17. Serenko A, Bontis N. Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding. Journal of Knowledge Management. 2016;20(6):1199-224.
  18. Anand P, Hassan Y. Knowledge hiding in organizations: everything that managers need to know. Development and Learning in Organizations: An International Journal. 2019;33(6):12-5.
  19. Bock G-W, Zmud RW, Kim Y-G, Lee J-N. Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS quarterly. 2005:87-111.
  20. Peng H. Why and when do people hide knowledge? Journal of Knowledge Management. 2013;17(3):398-415.
  21. Connelly CE, Černe M, Dysvik A, Škerlavaj M. Understanding knowledge hiding in organizations. Journal of organizational behavior. 2019;40(7):779-82.
  22. Wang Y. Impact of Interpersonal Competition on Knowledge Hiding Behavior Among the Employees: Mediating Role of Moral Disengagement and Work Overload. Frontiers in Psychology. 2022;Volume 13 - 2022.
  23. Kumar Jha J, Varkkey B. Are you a cistern or a channel? Exploring factors triggering knowledge-hiding behavior at the workplace: evidence from the Indian R&D professionals. Journal of Knowledge Management. 2018;22(4):824-49.
  24. Sofyan Y, De Clercq D, Shang Y. Detrimental effects of work overload on knowledge hiding in competitive organisational climates. Asia Pacific Journal of Human Resources. 2023;61(2):324-54.
  25. Engelbrecht GJ, de Beer LT, Schaufeli WB. The relationships between work intensity, workaholism, burnout, and self‐reported musculoskeletal complaints. Human Factors and Ergonomics in Manufacturing & Service Industries. 2020;30(1):59-70.
  26. Feng J, Wang C. Does abusive supervision always promote employees to hide knowledge? From both reactance and COR perspectives. Journal of Knowledge Management. 2019;23(7):1455-74.
  27. Lee H-W. Interpersonal competition in organization: an investigation of antecedents. International Journal of Manpower. 2020;41(8):1363-83.
  28. Karatepe OM. The effects of work overload and work‐family conflict on job embeddedness and job performance: The mediation of emotional exhaustion. International Journal of Contemporary Hospitality Management. 2013;25(4):614-34.

Wen J, Ma R. Antecedents of knowledge hiding and their impact on organizational performance. Frontiers in psychology. 2021.