نوع مقاله : مقاله مروری نظام مند

نویسندگان

1 استادیار، مدیریت تولید و عملیات، گروه مدیریت، دانشکده علوم انسانی، دانشگاه کاشان، کاشان، ایران

2 کارشناس ارشد، مدیریت کسب و کار، گروه مدیریت، دانشکده علوم انسانی، دانشگاه کاشان، کاشان، ایران

چکیده

مقدمه: در یک اقتصاد با زنجیره تأمینی از مواد اولیه تا محصول نهایی، ممکن است ریسک‌هایی ایجاد شود که سراسر زنجیره تأمین را تحت تأثیر قرار دهد و موقعیت بحرانی ایجاد کند. تاکنون 19 مقاله به شناسایی و اولویت‌بندی ریسک زنجیره تأمین گردشگری سلامت پرداخته‌اند که در نتایجشان تفاوت‌هایی مشاهده می‌شود. هدف از انجام پژوهش حاضر، فراترکیب و مدل‌سازی ریسک زنجیره تأمین گردشگری سلامت بود.روش بررسی: در مرحله اول، از روش کیفی فراترکیب استفاده شد و کلید واژه‌‌هایی مانند «ریسک زنجیره تأمین گردشگری سلامت، ریسک زنجیره تأمین گردشگری مراقبت بهداشتی، ریسک زنجیره تأمین گردشگری پزشکی» در پایگاه‌های Web of Science، Google Scholar، SID (Scientific Information Database)، ProQuest، Emerald Insight، ScienceDirect و PubMed بررسی گردید. در مرحله دوم با استفاده از روش مدل‌سازی ساختاری- تفسیری، مدل ریسک شناسایی‌ شده طراحی شد.یافته‌ها: با استفاده از روش فراترکیب، ریسک در قالب 7 کد مفهومی شامل « ریسک تأمین، فرایند، سازمانی، صنعت، شبکه، مشتری نهایی و محیطی گردشگری سلامت» دسته‌‌بندی گردید. همچنین، نتایج مدل‌سازی ساختاری- تفسیری، ریسک محیطی گردشگری سلامت را به عنوان تأثیرگذارترین ریسک و ریسک سازمانی، شبکه، فرایند و تأمین گردشگری سلامت را به عنوان تأثیرپذیرترین ریسک نشان داد.نتیجه‌گیری: با توجه به مدل مفهومی مطالعه، ریسک محیطی دارای بیشترین اثرگذاری و ریسک تأمین، فرایند، سازمانی و شبکه دارای بیشترین اثرپذیری می‌باشند. بنابراین، بررسی ریسک زنجیره تأمین گردشگری سلامت برای کشورهایی که علاقمند به توسعه و بهبود کیفیت این صنعت هستند، بسیار حایز اهمیت می‌باشد. همچنین، بهتر است مدیران، سیاست‌گذاران و برنامه‌ریزان حوزه گردشگری سلامت، از مزایای شناسایی و تحلیل ریسک در سطح زنجیره تأمین غافل نشوند.

کلیدواژه‌ها

عنوان مقاله [English]

Representing a Model of Health Tourism Supply Chain Risks, Meta-Synthesis Approach, and Structural-Interpretive Modeling

نویسندگان [English]

  • Esmaeil Mazroui-Nasrabadi 1
  • Elham Mohammadipour 2

1 Assistant Professor, Production and Operations Management, Department of Management, School of Humanities, University of Kashan, Kashan, Iran

2 MSc, Business Administration, Department of Management, School of Humanities, University of Kashan, Kashan, Iran

چکیده [English]

Introduction: In an economy with a supply chain from raw materials to the final product, there may be risks that affect the entire supply chain and cause a critical situation. To date, 19 articles have identified and prioritized the risks of the health tourism supply chain, the results of which show contradictions. Therefore, this study endeavored to do meta-synthesis and model the risks of the health tourism supply chain.Methods: In the first stage, the meta-synthesis qualitative method was used and keywords such as “health tourism supply chain risks, healthcare tourism supply chain risks, medical tourism supply chain risks” were reviewed in databases of Google Scholar, Web of Science, PubMed, ScienceDirect, Emerald Insight, ProQuest, and Scientific Information Database (SID). In the second stage, using the structural-interpretive modeling method, the identified risk model was developed.Results: Using the meta-synthesis method, risks were categorized into seven concept codes, including supply, process, organizational, industry, network, end customer, and environmental risks. Besides, the results of structural-interpretive modeling showed environmental risk of health tourism as the most effective risk and organizational, network, process, and supply risks as the most susceptible risks.Conclusion: According to the conceptual model of the study, environmental risk has the most impact and supply, process, organizational, and network risks have the most susceptibility. Therefore, examining the risks of the health tourism supply chain is important for countries interested in developing and improving the quality of this industry. Besides, managers, policymakers, and planners in the field of health tourism should take into account the benefits of risk identification and analysis at the supply chain level. 

کلیدواژه‌ها [English]

  • Risk
  • Supply Chain
  • Health Tourism
  • Meta-Synthesis
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