نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشجوی دکتری، مدیریت خدمات بهداشتی و درمانی، دانشگاه علوم پزشکی بقیه‌اله (عج)، تهران، ایران
2 استادیار، مدیریت خدمات بهداشتی درمانی، پژوهشگاه علوم پزشکی بقیه اله (عج)، تهران، ایران
3 کارشناس ارشد، مدیریت خدمات بهداشتی و درمانی، دانشگاه علوم پزشکی شهرکرد، شهرکرد، ایران
4 کارشناس ارشد، مدیریت فناوری اطلاعات پزشکی، دانشگاه علوم پزشکی شهرکرد، شهرکرد، ایران
چکیده
مقدمه: یکی از انواع سیستم اطلاعات مدیریت بیمارستانی، سیستم اطلاعات پشتیبان تصمیم‌گیری (Decision support information system یا DSIS) است. این سیستم، از مدل‌های تصمیم‌گیری و پایگاه داده‌های خاص برای تهیه‌ی اطلاعات در جهت پشتیبانی از تصمیمات نیمه ساخت یافته یا ساخت نیافته استفاده می‌کند. هدف این پژوهش، طراحی مدل سیستم اطلاعات پشتیبان تصمیم برای بیمارستان هیأت امنایی آیت‌اله کاشانی شهرکرد بود.
روش بررسی: این مطالعه اکتشافی و مدل‌سازی در سال 1389 و در بیمارستان هیأت امنایی آیت‌اله کاشانی شهرکرد انجام شد. جامعه پژوهش، 30 نفر از اعضای هیأت مدیره و سرپرستان بیمارستان بودند. برای جمع‌آوری اطلاعات از پرسش‌نامه 42 سؤالی محقق ساختی که روایی و پایایی آن (آزمون 85 درصد) مورد تأیید استادان فن قرار گرفت و مصاحبه و مشاهده استفاده شد. داده‌ها با استفاده از اصول تحلیل سیستم‌ها و مدیریت، تحلیل ریاضی و با استفاده از فنون پژوهش عملیات تحلیل شد.
یافته‌ها: طبق بررسی صورت گرفته، اطلاعات کامل در مورد شناخت سازمان و محیط سازمانی، نمودار معماری اطلاعات، الگوی تصمیم‌گیری هیأت مدیره و مسؤولین بیمارستان، تعیین مدل‌های ریاضی و سایر مدل‌های تصمیم‌گیری آنان به دست آمد و مدل سیستم اطلاعات پشتیبان تصمیم برای بیمارستان هیأت امنایی آیت‌اله کاشانی شهرکرد طراحی گردید.
نتیجه‌گیری: نمودار معماری اطلاعات بیمارستان در مقایسه با پژوهش‌های انجام شده تفاوت چندانی ندارد؛ اما استفاده از مدل DSIS و خروجی‌های آن با استفاده از فنون پژوهش عملیات، الگوهای ریاضی و سایر الگوهای مناسب به نتایجی تبدیل خواهند شد که هیأت مدیره بیمارستان را در اتخاذ تصمیم خود حمایت و پشتیبانی می‌کند.
کلیدواژه‌ها
عنوان مقاله [English]
Designing the Decision Support Information System Model for Board of Trustees in Ayatollah Kashani Hospital, Shahrekord*
نویسندگان [English]
- Rouhollah Ghaedamini Asadabadi 1
- Ahmad Amerieon 2
- Shahram Tofighi 2
- Fatemeh Azizian 3
- Azam Fayazi 4
1 PhD Student, Healthcare Services Management, Baqiyatallah University of Medical Sciences, Tehran, Iran
2 Assistant Professor, Healthcare Services Management, Baqiyatallah Institute of Medical Sciences, Tehran, Iran
3 Healthcare Services Management, Shahrekord University of Medical Sciences, Shahrekord, Iran
4 Medical Information Technology Management, Shahrekord University of Medical Sciences, Shahrekord, Iran
چکیده [English]
Introduction: One of the types of hospital management information systems is decision support
information system (DSIS). This system uses decision-making models and databases for
preparing specific information to support their semi-structured or unstructured decisions. The
present study aimed to design a decision DSIS model for Board of Trustees of Ayatollah Kashani
Hospital, Shahrekord, Iran.
Methods: This exploratory and modeling study was performed in 2010 and conducted in Board of
Trustees Ayatollah Kashani Hospital in Shahrekord. The study population consisted of 30 Board of
Directors and hospital administrators. Data collection was performed through a researcher-made
42-item questionnaire with approved validity and reliability (85%) by the expert professors used for
interviewing and observation. The data were analyzed using principles of systems analysis and
management and, mathematical analysis and also operations research technique.
Results: Complete information about identifying the organizational environment, information
architecture diagrams, the decision-making pattern of Board of Directors and the hospital
authorities, the mathematical models and other decision-making models were achieved and the
DSIS model was designed for Board of Trustees of Ayatollah Kashani Hospital, Shahrekord, Iran.
Conclusion: Hospital information architecture diagram did not have much difference compared
with the other conducted studies; however, using DSIS model and its output through the
operations research techniques, mathematical patterns and other appropriate patterns would
resulted in decisions that the hospital’s board might make and support them.
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