رابطه بین حمایت سازمانی ادراک شده و فرهنگ مشارکتی با تعهد سازمانی در میان پرستاران بیمارستان‌های خصوصی و دولتی شهر اصفهان

نوع مقاله : مقاله پژوهشی

نویسندگان
زینب دارمی 1
ابوالقاسم نوری 2
حسین مولوی 3
1 روانشناسی صنعتی و سازمانی، دانشکده علوم تربیتی و روانشناسی، دانشگاه اصفهان، اصفهان، ایران (نویسنده مسئول) ایمیل: n_darami@yahoo.com
2 استاد روانشناسی، مرکز تحقیقات مدیریت بهداشت و اقتصاد، دانشگاه علوم پزشکی اصفهان، اصفهان، ایران
3 استاد روان سنجی، دانشکده علوم تربیتی و روانشناسی، دانشگاه اصفهان، اصفهان، ایران
چکیده
مقدمه: در دنیای رقابتی امروز و روی آوردن سازمان‌ها به سمت خصوصی شدن، نقش مشارکت و متعهد بار آوردن کارکنان بیش از پیش ضروری بوده و در سازمان‌های بهداشتی، توجه به پرستاران اهمیت دو چندانی می‌یابد. از این رو پژوهش حاضر با هدف، تعیین رابطه‌ی بین حمایت سازمانی ادراک شده و فرهنگ مشارکتی با تعهد سازمانی در بین پرستاران بیمارستان‌های منتخب بخش خصوصی و دولتی شهر اصفهان انجام شد.
روش بررسی: این مطالعه از نوع رابطه‌ای- مقایسه‌ای بود و جامعه‌ی آماری آن شامل پرستاران بیمارستان‌های دولتی و خصوصی شهر اصفهان در سال 1389 بودند. تعداد نمونه با استفاده از فرمول حجم نمونه و روش نمونه‌گیری تصادفی ساده، 200 نفر برآورد شد. برای جمع‌آوری اطلاعات از پرسش‌نامه‌ی‌ حمایت سازمانی ادراک شده، پرسش‌نامه‌ی فرهنگ مشارکتی و پرسش‌نامه‌ی تعهد سازمانی استفاده گردید. روایی پرسش‌نامه‌ها با نظر صاحب‌نظران روان‌شناسی تأیید شد و پایایی آن‌ها به کمک Cronbach’s alpha به دست آمد که به ترتیب برای پرسش‌نامه‌ی حمایت سازمانی ادراک شده 91 درصد، پرسش‌نامه‌ی فرهنگ مشارکتی 84 درصد و پرسش‌نامه‌ی تعهد سازمانی 75 درصد بود. مکان انجام پژوهش در 4 بیمارستان خصوصی و 4 بیمارستان دولتی منتخب شهر اصفهان بود که پس از دریافت مجوز با مراجعه به بیمارستان‌ها و توزیع پرسش‌نامه‌ها در میان پرستاران، به صورت تصادفی ساده، داده‌های پژوهش جمع‌آوری گردید. سپس تحلیل داده‌ها در سطح توصیفی و استنباطی توسط نرم‌افزار SPSS نسخه‌ی 16 صورت گرفت.
یافته‌ها: بین حمایت سازمانی ادراک شده و فرهنگ مشارکتی با بیشتر ابعاد تعهد در هر دو بخش خصوصی و دولتی رابطه‌ی مثبت و معنی‌دار وجود داشت (05/0 > P). همچنین نتایج حاصل از مقایسه‌ی میانگین‌ها نشان داد که بین نمرات حمایت سازمانی ادراک شده و هر سه بعد تعهد دو بخش خصوصی و دولتی تفاوت معنی‌دار‌ی وجود دارد (01/0 > P)، اما بین میانگین‌های فرهنگ مشارکتی دو بخش تفاوت معنی‌داری مشاهده نشد.
نتیجه‌گیری: با افزایش حمایت سازمانی ادراک شده و فرهنگ مشارکتی و تعهد، می‌توان عملکرد و کیفیت مراقبت در بخش خصوصی را ارتقا داد.

کلیدواژه‌ها

عنوان مقاله English

Relationship of Perceived Organizational Support and Corporate Culture with Organizational Commitment among Nurses in Private and Public Hospitals*

نویسندگان English

Zeinab Darami 1
Aboulghasem Nouri 2
Hossein Molavi 3
1 Industrial and Organizational Psychology, School of Educational Sciences and Psychology, The University of Isfahan, Isfahan, Iran (Corresponding Author) Email: n_darami@yahoo.com
2 Professor, Psychology, Health Management and Economic Research Center, Isfahan University of Medical Sciences, Isfahan, Iran
3 Professor, Psychometrics, School of Educational Sciences and Psychology, The University of Isfahan, Isfahan, Iran
چکیده English

Abstract
Introduction: In today’s competitive world and tendency of organizations toward privatization, the role
of involvement and commitment of staff is more vital, and in health organizations, taking nurses into
account is of much higher importance. Thus, this study aimed to investigate the relationship of perceived
organizational support and corporate culture with organizational commitment among nurses employed in
selected public and private hospitals in Isfahan, Iran.
Methods: This was a comparative-correlational study. The study population composed of nurses
employed in public and private hospitals. The sample size was estimated to be 200 and subjects were
selected through simple random sampling method. The data collection tools were questionnaire of
“perceived organizational support”, “corporate culture” and “organizational commitment”. The validity of
the questionnaires were confirmed by psychology experts and professionals and their reliability were
calculated using Cronbach’s alpha coefficient and were obtained 0.91 for perceived organizational support
questionnaire, 0.84 for corporate culture questionnaire and 0.75 for organizational commitment. The study
was conducted in four private and four public hospitals of Isfahan in 2010. Descriptive and referential
analysis of the data was provided using SPSS software.
Results: The findings indicated that there was a significant and positive relationship among perceived
organizational support and corporate culture with most dimensions of commitment in both public and private
sectors (P < 0.05). In addition, the results showed that there was a significant difference among the perceived
organizational support and all the dimensions of commitment between private and public sectors (P < 0.01).
However, there was no significant difference regarding corporate culture of these two sectors.
Conclusion: According to the findings, by increased perceived organizational support and corporate culture
and commitment in private sectors, it is expected that performance and quality of care will be improved

کلیدواژه‌ها English

Perceived Organizational Support
Corporate Culture
Organizational Commitment
Nurses
Hospitals, Private
Hospitals, Public
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مدیریت اطلاعات سلامت
دوره 9، شماره 6
زمستان 1391
صفحه 908-918