طراحی و اعتباریابی ابزار سنجش عوامل مؤثر بر جذب گردشگران پزشکی در نظام سلامت ایران: یک مطالعه ترکیبی اکتشافی

نوع مقاله : مقاله پژوهشی

نویسندگان
1 گروه مدیریت خدمات بهداشتی و درمانی، دانشکده مدیریت، دانشگاه آزاد اسلامی واحد تهران جنوب، ایران
2 استاد مدیریت خدمات بهداشتی درمانی، گروه مدیریت خدمات بهداشتی و درمانی، دانشکده مدیریت و اطلاع رسانی پزشکی دانشگاه علوم پزشکی ایران،
چکیده
مقدمه
گردشگری پزشکی به ‌عنوان یکی از زیرشاخه‌های صنعت گردشگری و یکی از پتانسیل‌های بالقوه اقتصادی، می‌تواند نقش مهمی در بهبود وضعیت اقتصادی کشورها ایفا کند. هدف این تحقیق طراحی الگوی عوامل موثر بر جذب گردشگران پزشکی در نظام سلامت ایران می باشد.
روش بررسی:
این یک تحقیق کمی است که در دو گام انجام شده است. گام اول شناسایی عوامل موثر جذب گردشگران پزشکی در نظام سلامت ایران با استفاده از روش تحلیل عاملی اکتشافی و تاییدی با استفاده از نرم‌افزار LISREL را دنبال کرد. جامعه آماری این گام، دانشجویان کارشناسی ارشد رشته مدیریت گردشگری بودند. در گام دوم جهت ارائه الگو و سطح بندی عوامل موثر جذب گردشگران پزشکی در نظام سلامت ایران از روش مدل‌سازی ساختاری تفسیری و نظر خبرگان بهره گرفته شده است.
یافته ها:
جذب گردشگران پزشکی به ترکیب هماهنگ و یکپارچه‌ای از عوامل تخصصی، اقتصادی، بازاریابی، حمایتی، زیرساختی، سیاسی، فرهنگی، و منابع انسانی وابسته است. بازاریابی و ارتباطی، عوامل حمایتی و توسعه‌ای و ارائه خدمات تخصصی به عنوان تاثیر‌پذیرترین عوامل شناسایی شدند. همچنین عوامل سیاسی و اجتماعی، عوامل اقتصادی و عوامل فرهنگی به عنوان تاثیرگذارترین عوامل شناخته شدند.
نتیجه‌گیری:
توسعه پایدار صنعت گردشگری پزشکی در ایران نیازمند رویکردی چندبعدی و هماهنگ است که لازم است هشت مولفه شامل عوامل سیاسی و اجتماعی، عوامل بازاریابی و ارتباطی، عوامل حمایتی و توسعه‌ای، عوامل زیرساختی و مدیریتی، ارائه خدمات تخصصی، منابع انسانی و کادر درمان مجرب، عوامل اقتصادی و عوامل فرهنگی مورد توجه قرار گیرد.
کلیدواژه‌ها
موضوعات

عنوان مقاله English

Modeling the Determinants of Medical Tourist Attraction in the Iranian Health System

نویسندگان English

Mohammad dehghani Mahmoodabadi 1
Iravan Masoudi asl 2
Soad Mahfoozpour 1
Somayeh Hesam 1
1 1- Department of Health Services Management, Science & Research Branch, Islamic Azad University, Tehran, Iran.
2 Department of Healthcare Services Management, School of Health Management & Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
چکیده English

Introduction: Medical tourism, as a subcategory of the tourism industry and a significant potential economic driver, can play a substantial role in improving the economic conditions of countries. The aim of this study is to design a model of the factors influencing the attraction of medical tourists within Iran’s healthcare system.



Methods: In terms of purpose, this research is developmental and, through an inductive approach, takes on an exploratory–analytical nature in the form of a quantitative study. The research was conducted in two stages. In the first stage, the factors affecting the attraction of medical tourists in Iran’s healthcare system were identified using exploratory and confirmatory factor analysis with the LISREL software. The statistical population in this stage consisted of graduate students in tourism management. In the second stage, in order to propose a model and categorize the influencing factors, the Interpretive Structural Modeling (ISM) method and expert opinions were employed.



Results: The attraction of medical tourists depends on a coordinated and integrated combination of specialized, economic, marketing, supportive, infrastructural, political, cultural, and human resource-related factors. Marketing and communication factors, supportive and developmental factors, and the provision of specialized services were identified as the most affected variables. In addition, political and social factors, economic factors, and cultural factors were recognized as the most influential variables.



Conclusion: Sustainable development of the medical industry in Iran is a multidimensional and coordinated requirement that requires attention to eight components including political and social factors, marketing and communication factors, support and development factors, infrastructure and management factors, provision of specialized services, human resources and experienced medical staff, economic factors, and cultural factors.

کلیدواژه‌ها English

Tourism
Medical Tourism
Health Tourism
Iran
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